HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops

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  • Brand : HP
  • Product name : 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops
  • Article code : UL822E
  • Category : Warranty & Support Extensions ✚
  • Data-sheet quality : created/standardized by Icecat
  • Product views : 50500
  • Info modified on : 20 Dec 2022 18:49:27
  • Product Brochure/Datasheet (0.3 MB) Product Brochure/Datasheet (0.3 MB)
  • Bullet Points HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :
    • - Remote problem diagnosis and support
    • - 4-hour onsite response
    • - Replacement parts and materials included
    • - Firmware updates for selected products
    • - Escalation management
    • - Access to electronic support information and services
    • - Defective media retention (DMR)
  • Long product name HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :

    4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops

  • HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :

    When time is money, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays. And when dealing with defective storage media, you maintain control of your sensitive data.

  • Short summary description HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :

    HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops, 1 license(s), 4 year(s), On-site, 9x5

  • Long summary description HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :

    HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops. License quantity: 1 license(s), Number of years: 4 year(s), Service time (hours x days): 9x5, Response time: 4 h, Type: On-site

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Reasons to buy
  • Get back to work quickly
    4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response [1] for your covered hardware, helping you to improve product uptime.
  • Troubleshoot remotely
    HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
  • Get fast onsite service
    For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on covered hardware products to return them to operating condition.
  • Retain your defective media
    For eligible products, you will retain your defective hard disk or eligible SSD/Flash drive components that you do not want to relinquish due to sensitive data contained within the disk.
Specs
Features
License quantity 1 license(s)
Type On-site
Service time (hours x days) 9x5
Response time 4 h
Number of years 4 year(s)
On-site support
Supplier features
Support type Onsite repair
Place of service Onsite

Supplier features
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 4 years
Response time 4 hour response
Service method Onsite repair
Additional information Excludes external monitor
Additional support option Defective media retention
Care Pack type Electronic
Coverage period 48 month(s)
Warranty type S
Distributors
Country Distributor
2 distributor(s)
Disclaimer HP 4 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops :

[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

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