"Requested_prod_id","Requested_GTIN(EAN/UPC)","Requested_Icecat_id","ErrorMessage","Supplier","Prod_id","Icecat_id","GTIN(EAN/UPC)","Category","CatId","ProductFamily","ProductSeries","Model","Updated","Quality","On_Market","Product_Views","HighPic","HighPic Resolution","LowPic","Pic500x500","ThumbPic","Folder_PDF","Folder_Manual_PDF","ProductTitle","ShortDesc","ShortSummaryDescription","LongSummaryDescription","LongDesc","ProductGallery","ProductGallery Resolution","ProductGallery ExpirationDate","360","EU Energy Label","EU Product Fiche","PDF","Video/mp4","Other Multimedia","ProductMultimediaObject ExpirationDate","ReasonsToBuy","Bullet Points","Spec 1","Spec 2","Spec 3","Spec 4","Spec 5","Spec 6","Spec 7","Spec 8","Spec 9","Spec 10","Spec 11","Spec 12","Spec 13","Spec 14","Spec 15","Spec 16","Spec 17","Spec 18","Spec 19"
"","","2002651","","HP","UM188E","2002651","","Warranty & Support Extensions","788","","","3 year 4hr Response Onsite w/Defective Media Retention Desktop Hardware Support","20221220184927","ICECAT","1","54056","https://images.icecat.biz/img/gallery/86120550_2078831494.jpg","1501x1501","https://images.icecat.biz/img/gallery_lows/86120550_2078831494.jpg","https://images.icecat.biz/img/gallery_mediums/86120550_2078831494.jpg","https://images.icecat.biz/img/gallery_thumbs/86120550_2078831494.jpg","http://objects.icecat.biz/objects/mmo_2002651_1666987606_1053_5068.pdf","","HP 3 year 4hr Response Onsite w/Defective Media Retention Desktop Hardware Support 3 year(s)","3 year 4hr Response Onsite w/Defective Media Retention Desktop Hardware Support","HP 3 year 4hr Response Onsite w/Defective Media Retention Desktop Hardware Support, 3 year(s), On-site, 9x5","HP 3 year 4hr Response Onsite w/Defective Media Retention Desktop Hardware Support. Number of years: 3 year(s), Service time (hours x days): 9x5, Response time: 4 h, Type: On-site","When time is money, you can't wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service <sup>[1]</sup>. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays. And when dealing with defective storage media, you maintain control of your sensitive data.","https://images.icecat.biz/img/gallery/86120550_2078831494.jpg","1501x1501","","","","","","","","","Get back to work quickly||4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response <sup>[1]</sup> for your covered hardware, helping you to improve product uptime.\n\nTroubleshoot remotely||HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.\n\nGet fast onsite service||For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support <sup>[1]</sup> on covered hardware products to return them to operating condition.\n\nRetain your defective media||For eligible products, you will retain your defective hard disk or eligible SSD/Flash drive components that you do not want to relinquish due to sensitive data contained within the disk.","Remote problem diagnosis and support|4-hour onsite response|Replacement parts and materials included|Firmware updates for selected products|Escalation management|Access to electronic support information and services|Defective media retention (DMR)","Features","Type: On-site","Service time (hours x days): 9x5","Response time: 4 h","Number of years: 3 year(s)","HP segment: Business, Enterprise","Supplier features","Support type: Onsite repair","Place of service: Onsite","Warranty coverage: In warranty","Coverage details: Standard workdays - 9 hours","Duration: 3 years","Response time: 4 hour response","Service method: Onsite repair","Additional information: Excludes external monitor","Additional support option: Defective media retention","Care Pack type: Electronic","Coverage period: 36 month(s)","Warranty type: S"